Jun 062011

Article first published as Innovation – It Makes The World Go ‘Round on Blogcritics.

The Social Media Inside Of Innovation

Innovation is all around us and impacts just about every aspect of our lives. In today’s digital, technology empowered world the pace of innovation is ever increasing. Concurrently, the performance bar is also being raised in everything from product development, service delivery, creativity, design, and workplace management. It is very easy to get swept away by the technology of innovation…it can be amazing. So, it is very important to constantly remind ourselves that the essence of innovation still lies with people and their passion for ideas and discovery. And this week I am very lucky to be surrounded by some of the most innovative and passionate people in the world. How good is that!

A Collaborative Innovation Summit

The World Innovation Forum 2011 is being held in New York City this week and I am honored to be one of about 50 people designated as “some the very best business bloggers” embedded right in the middle of all the action. The World Innovation Forum brings together ideas and insights from a unique group of experts and practitioners offering their personal perspectives on how innovation is being implemented across an array of different fields. This is a powerhouse group of innovators including one of my all time favorite big thinkers and innovators Tony Hsieh, CEO of Zappos.

Listening “Softer” To See Deeper

As an asset-based thinker I’ll be looking at how speakers tell their stories about unleashing their personal power and innovative spirit, how they persevere by seeing threats as challenges, turn shortcomings into aspirations, and leverage collaboration versus competition. Learning how these asset based approaches have helped motivate and leverage the power and promise of innovation in the past can serve as invaluable guideposts for the future.

Another great opportunity at this event will be listening to the buzz and chatter of the businessmen, academics, and innovators in the audience, observing their body language and feeling their enthusiasm. There will also be a Bloggers Hub complete with high speed internet access, cloud resources, and all the electronic bells and whistles we’ll need to report live from the conference.

Positive Social Media Amps Up Engagement

The event organizers, HSM Global, get a big Asset-Based Thinking shout-out for creating the Bloggers Hub, a unique feature at the event. It is a state-of-the-art resource placed right in the middle of the action that provides the featured bloggers with full access to everything happening at the event—upfront and behind the scenes. The bloggers hub is a very smart communication idea for conferences, with some great “ABT” benefits.

• Facilitates a friendly, open platform for bloggers to provide real time updates, commentary, and coverage of the speeches of some very smart and influential leaders.

• Serves as a micro-community of a diverse group of bloggers to connect around a common interest…live reporting and disseminating information of significance…what I call “Content of Consequence.”

• Creates an environment of mutually supportive and connected energy that feeds on itself. A special “vibe” that brings a new collective dynamic to a usually solitary writing process.

• Provides a “streaming commentary” on topics and discussions as they happen and invites real time response and interaction from each blogger’s audience which we in turn can use as fuel for our reporting.

• Links a network of “Trust Agents” and enables their power to apply leverage to issues and opportunities. Chris Brogan (@chrisbrogan) describes this as the “Archimedes Effect” in his book entitled (of course) Trust Agents.

Stay Tuned. More To Come



Sep 232010

Leverage Strengths, Skills & Savvy To Maximize Assets Present In Any Situation.


Change Agents don’t have to look very far or too closely to spot resistance.  Setbacks are commonplace.  Unwanted and unintended circumstances abound and come from many directions…economic issues, internal politics, revenue shortfalls, entrenched legacy systems, etc. Professional and personal disappointments always arise. None of us is exempt.  That’s why Asset-Based Thinking in the face of difficult situations is so important and so useful. With ABT, build your power and influence by uncovering and magnify what’s best in virtually every situation you encounter.

Over 50 years ago, psychologist David McClelland suggested that we measure the value of a given day, month or year in three ways:  results, learnings, and experience.  When you stop to think about it, McClelland’s suggestion is a true ABT practice.  The invitation to examine what is learned and experienced—alongside the results that are achieved—creates three valuable bottom lines for any time frame and situation.

Valuable lessons and life experience are embedded in victories and defeats, in turning points and crossroads.  We may not always get the results we seek, but we are always in line to become a little wiser and a little bit better of a person as a consequence.

Mine The Gold In Any Situation

Expanding What You See – What is happening here?

Remember the children’s magazine picture games? The instructions read: Find 8 items hidden in this (seemingly straightforward) picture. At first, you are stumped…then, suddenly, the more you examine the picture, the more you realize that things are not what they seemed at first glance. You can employ these same skills to spot new opportunities in the way you “picture” a challenging situation.

Take your blinders off and start with a good hard look at the dynamics of the current reality. Analyze what is really going on.  Concentrate on tapping into the nuances.  Identify the real or potentially real gains and benefits associated with the situation.  Dig deeper. What is happening here that I or we can leverage?  Remember that even crises and upheavals have their upsides.  As an Asset-Based Thinker, you see and capitalize on the assets inherent in every situation—especially when they are invisible at first glance.

Maximize the Upside  – What do I want to make happen here?

Given the assets in this situation, how can I use what is happening (whether I like it or not) in order to achieve worthwhile objectives.  Which skills and talents do I or we need to move forward in a positive way? What are the keys to my success? Ask yourself (and others involved) to set specific, worthwhile objectives to be achieved as you engage the challenges and pushback at hand.

The best way to mine the gold in any situation is to find out what is meaningful and worthwhile about the situation, then take action to “milk” the situation for all it’s worth.  Find out how you can use even upsetting moments to inspire great solutions and ensure that everyone involved benefits in the short-term and the long run.

Minimize the Downside – How can I prevent or contain the losses?

In the midst of personal setbacks, business downturns and resistance to change, you may be tempted to look at all the things that are going wrong or could possibly go wrong. That, of course, can be overwhelming. Magnifying what is “worst” can even lead to panic and despair.  Those fear-based thoughts feed a deficit-based downward spiral.  There IS a better way to contain unwanted consequences.

Make desire based outcomes the source of your strength and power. Identify the one or two real or potentially real problems associated with the negative situation, upheaval or resistance.  Then create concrete strategies for minimizing the negative consequences of each problem.  Next, get in action.  Measure your impact.  Revise your strategies if necessary.  Stay the course.


A Helpful ABT Tool: Shifting From Threat to Challenge

In any given situation that you see as a problem, disappointment or setback, use this ABT Tool to shift from threat to challenge.  You are far more effective and proactive when you are motivated by the “promises of victory” than you are by the “fears of defeat”.

Step One.  Ask yourself, “What do I fear most about this situation? What are the real or potentially real losses associated with what’s happening?”

Step Two.  Ask, “What can I or we do to eliminate my fear?  What can I or we do to minimize the fear of change or loss?”

Step Three.  Given this situation, what are the possibilities and opportunities for myself, others, team or organization?  How could I/we grow or benefit?  What could I/we learn?

Step Four.  How can I/we put our drive and enthusiasm for achieving these possibilities and seizing those opportunities to work?

One final thought.

“I have always believed and still believe that whatever good or bad fortune may    come our way, we can always give it meaning and transform it into something of value.”

Hermann Hesse

Jul 092010

Over the past few months I’ve attended or spoken at more than a half dozen events and meetings. All different and very worthwhile. Last month I was fortunate to attend The World Innovation Forum in New York City. This particular event was a gathering of some great thought leaders across an array of industries, causes and companies. (More on the highlights and impressions from this powerful conference soon.)

This post is about how technology and  connection are changing the very nature and experience of meetings, events and conferences….for the better. As a communications person, I was fascinated by the pervasive presence of technology at all of the conferences I recently attended – everywhere and with everyone. We’ve come to expect the event organizers to employ the latest and greatest technology to deliver a powerful experience. What’s changed now is the impressive array of technology that is also in the hands (literally) of the attendees and how smartly and creatively people are using it to build relationships and connections that enhance their event and meeting experiences.This convergence of technology is definitely changing the way everyone “experiences” the event experience…organizers, attendees, speakers and media.

Events Inside The Event:

Video, livestreaming, i-reporting, laptops, tweet streams, blackberries, i-phones, i-pads, podcasts, videographers are everywhere. In some ways the energy and buzz around all of this activity and technology creates mini events within the events. For me, these were all positive experiences that generated energy, enabled new forms of engagement and added spontaneity to the events. My most recent experience at the World Innovation Forum was particularly interesting and worth sharing.

I was fortunate to be one of about thirty bloggers invited to “cover” the event as part of what was called The ‘Bloggers’ Hub”….a private social media press club. We had great seats, full access to everything at the event, and all the power and broadband internet connectivity we needed. (Well, most of the time…we did crash it a few times). We had free reign and were encouraged to be active and free flowing. None of us really knew what to expect. It turned out to be a very positive and productive experience for the bloggers, our audiences, the speakers, attendees and the organizers. The open and diverse mix of people created a “bloggers’ hub effect” with some very tangible benefits. Here are few:

Bloggers Hub Benefits:

• Facilitates a friendly, open platform for bloggers to provide real time updates, commentary and coverage of the speeches, presentations and other content. These are simultaneously shared with everyone at the event, over the internet and archived for later use.
• Serves as a micro-community of a diverse group of writers connecting around a common interest…live reporting and disseminating information of significance from the event…on the spot content creation centered on innovation.
• Creates an environment of mutually supportive and connected energy that feeds on itself. A special “vibe” that brings a new collective dynamic to a usually solitary writing process.
• Provides a “streaming commentary” on innovation topics and discussions as they happen and invites real time response and interaction from each blogger (and their audiences) which in turn fuels better reporting and writing.
• Links a network of “Trust Agents” to leverage the content being presented and discussed among the attendees. We created our own mini “Archimedes Effect” at the event.
• Provides a sustainable linked in platform for follow up commentary, analysis and networking that lives well beyond the event itself….in some cases for months.

As Asset-Based Thinking Perspective:

Technology is changing the way people see and experience just about everything, including meetings and events. Technology driven change presents opportunity and challenge. The opportunity to engage people in meeting experiences (large or small) that are more interactive, participatory, shared and sustainable. The challenge is to remember that it’s great ideas, substance and powerful content that make technology meaningful and valuable.

Now, where’s the cocktail party?

Oct 082009

The sky is falling….maybe

The beginning of the afternoon at the World Business Forum can best be summed up as a sobering barrage of the pitfalls, perils, and problems ahead of us. David Rubenstein, founder of the Carlyle Group, the world’s largest private equity firm, presented a non-stop litany of facts to drive home his admonition that “Just because the recession will be ‘over’ soon doesn’t mean it’s all going to be OK.” His command of the numbers and their implications was simultaneously amazing and numbing


Then Jeffrey Sachs gave us on a macro view of the unprecedented challenges we face as a result of living in a totally interconnected world, a planet bursting at the seams and not able to sustain itself, a US political system and governance gone awry over the past 25 years, and America’s ever dimming presence and influence.

Whew. Do we have anything to look forward to? Hopefully.

Two Asset-Based Thinking takeaways:

  • Vigilance is Virtue – There still are tough times ahead. Consolidate your assets…personal, relational and situational…so you’re ready to face them.
  • Cooperation and Collaboration on a global scale will be core drivers of a better future. No man is an island…positive, inter-dependent relationships are valued assets.

T. Boone Pickens: Building Value and Living Your Values

Substance. Style. Soul.

pickensThe discussion with Mr. Pickens had the feel and tone of a nice living room chat with one of your favorite uncles or mentors. The interviewer started out with a review of Mr. Pickens’ great wealth. Mr. Pickens was quick to point out that it wasn’t until he was 70 that he made his “first billion” and added that his five children and thirteen grandchildren are an equally important measure of his wealth. Now that’s a set of values that all of us should emulate.

Immediately, it became apparent that Mr. Pickens views wealth as a consequence of hard work, risk taking, passion, and resilience. Perhaps more important, he believes that building and leveraging a portfolio of softer assets is also essential: listening, connection, service, purpose, and values. He feels that CEOs must have a sense of caring and connection to their shareholders and, unfortunately, most do not, putting themselves before the good of their shareholders. Ain’t that the truth.

He really came alive when the discussion turned to his most recent venture, The Pickens Plan For Energy Independence. Mr. Pickens said he does not view himself as an environmental activist. He sees himself as being in pursuit of his Noble Cause, Security for America though energy independence…the positive environmental impact is an ancillary benefit.

Some great T. Boone Pickens Asset-Based Thinking advice:

The pursuit of your Mighty Cause and making “profit” go hand in hand. You have to change the way you see profit. It’s multi-leveled. Money. Emotional Rewards. Greater Good.

He is very proud of the fact that his Pickens Plan now has an online following of over 1.6 million people – what politicians call his “army.” He sees those 1.6 million advocates as more powerful leverage that all his billions and corporate holdings. Another example of the value that Mr. Pickens places on softer assets and his sense of values.

I’m signed up for the Pickens Plan and he’s on my Mount Rushmore of people I admire and respect.

Kevin Roberts and Building Brands – Love Me!

Kevin is the Creative Director for Saatchi, a large multi-national ad agency. In his book, Lovemarks, he very smartly discusses why brands today have to create “loyalty beyond reason” by delivering “emotionally priceless value.” Then, a brand can transform itself into a “Lovemark.” The art of creating emotional connections with consumers to build brands is not new in the advertising business. In fact, satisfying emotional needs is a “cost of entry” in today’s communications business. The major “now” dynamic taking the art of emotion to new levels are the power and control of the consumer and social media.

The Asset-Based Thinking insight in Kevin’s presentation was a simple one. To build a Lovemark, businesses have to let go of their brands and turn them over to the consumer. Let the brand speak for itself. In Asset-Based Thinking terms we call that “Losing Control to Get Traction.” This works just as well in your personal life as it does in building Lovemarks. Try it. You’ll like it.

George Lucas and Creative Innovation – Class!

George LucasGeorge Lucas capped off the day with an intimate and personal discussion of his life and his journey through the film business. He is the antithesis of Hollywood. Calm, classy, reasonable, values-based, independent…and one of the most inventive and creative people on the planet. The total package. He learned early on how to work with the assets and opportunities which present themselves.

Here are some wonderful asset-based thinking insights I heard from George Lucas.

  • Art is communicating emotions from one human to another…we need technology to enable that transfer. The value of emotional connections drives much of what he does.
  • As Yoda might say, be careful with what you hate because you might become it. – Commenting on the fact that he really doesn’t like writing scripts. He wanted to be an illustrator and make documentaries.
  • Never make your hobby your business. – Advice from dad on the importance of commitment to professionalism.
  • Practice reasonable civil discourse as the best way to get things done. Don’t yell, demand or intimidate. Enough said.
  • It’s not about writing a script. It’s about telling a story. Great advice on how to approach communication in general.

Finally, he encouraged everyone to put their passions to use for the greater good. What Asset-Based Thinkers call finding their “Mighty Cause.” George Lucas’ Mighty Cause is learning and education. He founded the nonprofit Edutopia and is using his talents and resources to study how teachers teach, find and document best practices, and share them online with the world. His vision is to create “learning machines.”

The afternoon started out with a barrage of the downside, the problems; then it gracefully moved though to a vision of upside possibilities and potential. A perfect setup for cocktails and the bloggers’ dinner.

More to come tomorrow from Day 2

Oct 062009

Positive Social Media Adrenaline Amps Up Business Events

WBF Radio City

Reporting live on Day 1 as a featured blogger at the World Business Forum (#wbf09) at Radio City Music hall in NYC. A beautiful day in the Big Apple for a Big Idea business conference.

Bloggers Hub Buzz
Even before the speeches begin one of the event’s unique features is generating a great deal of positive chatter. The event organizers, HSM get a big Asset-Based Thinking shout out for creating the Bloggers Hub. It is a state of the art resource placed right in the middle of the action that houses about 50 featured bloggers providing us with full access to everything happening at the event. The bloggers hub is new and very smart communication idea for conferences, the benefits of which are apparent even at this early stage.

Bloggers Hub Benefits That I See

  • Facilitates a friendly, open platform for bloggers to provide real time updates, commentary and coverage of the speeches of some very smart and influential leaders.
  • Serves as a micro-community of a diverse group of bloggers to connect around a common interest…live reporting and disseminating information of significance…what I call “Content of Consequence”
  • Creates an environment of mutually supportive and connected energy that feeds on itself. A special “vibe” that brings a new collective dynamic to a usually solitary writing process.
  • Provides a “streaming commentary” on topics and discussions as they happen and invites real time response and interaction from each blogger’s audience which we in turn can use as fuel for our reporting.
  • Links a network of “Trust Agents” and enables their power to apply leverage to issues and opportunities. Chris Brogan (@chrisbrogan) describes this as the “Archimedes Effect” in his brilliant new book entitled ( of course) Trust Agents.

So, stay tuned for live blog posts, tweets, twirtpics, twitvids, facebook updates and more from The World Business Forum. Welcome to what Jeff Pulver  (@jeffpulver) has dubbed The State of Now.

Sep 242009

This is my first post kicking off a series called Asset-Based Thinking In Action. Here’s what this series is all about

Celebrating how remarkable people from all walks of life use Asset-Based Thinking  to have an impact and make a difference. ABT lessons learned and how to apply them to your daily life.

We live in a 24/7 non-stop world with instant access to just about any information we want or need. More than we can ever use. And yet, most of what we see, hear and read comes at us from negative perspectives. Sometimes we just feel like saying “enough”.


My partner, Dr. Kathy Cramer and I felt frustrated and motivated enough by the constant din negativity that we created a series of books that brings to life a revolutionary (and re­freshingly simple) concept called Asset-Based Thinking. (ABT, for short) It’s a practical approach to focusing on the positive side of life’s ledger and using it to full advantage in everything you do.

Small Shifts Can Make Seismic Differences

Small shifts in the way we absorb, perceive, filter, and interpret information can lead to dramatic improvements in the way we live. Which direction we take is up to us. Asset-Based Thinking zeros in on what’s working and possible rather than what’s not – Deficit-Based Thinking (DBT). ABT favors inspiration and aspira­tion over desperation…and it is infectious. The choice is ours alone to make.


Asset-Based Thinking In Action – Seeing Is Believing.

istockphoto_10305355-thumbs-up-over-green-backgroundOne of the best ways to see and feel the power and potential of asset-based thinking is to observe and learn from how others put ABT into action in their own lives. Every week, this series will shine a positive and uplifting and light on people who use asset-based thinking to make a difference in their lives and the lives of others.

From CEO’s to small business owners, teachers and students, volunteers and public servants, teens and grandparents these stories will help you feel better, live better and raise you spirits. Another great bonus derived from reading these ABT in Action stories is personal growth and discovery. Remember this truth:

“The qualities that we admire in others we have in ourselves. You just have to know how and where to look for them”

ABT In Action At The World Business Forum:

WBF Welsch

The World Business Forum is an annual global business summit that will be held at Radio City Music Hall in New York City on October 6 & &.  The WBF ranks among the world’s top five most influential venues for CEO’s and C-Suite executives. There will be 5000 attendees and Bill Clinton, Jack Welsh, and T-Boone Pickens are just a few of the a-list speakers.

I am fortunate to have been chosen as one of the select group of bloggers to have exclusive access to the event. I’ll be writing some of my next articles form the World Business Forum event. I promise this will be very exciting and informative two days.

Stay Tuned.